The frontline support engineer is the first line of defense against customer frustration. Often armed with a smile, a patient demeanor and a seemingly bottomless well of troubleshooting knowledge, ...

If the dark, serious tone of Overwatch 2 Season 2's Ramattra wasn't your style, the game's latest hero might be a breath of fresh air. Meet Lifeweaver, a Thai scientist with long, flowing hair, an ...

Developers describe the Thai support hero as a kind of sci-fi druid. Developers describe the Thai support hero as a kind of sci-fi druid. is a reporter who covers the business, culture, and ...