The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

On Sunday morning, Optus announced it was increasing the monthly charge for users from AU$15 to AU$25 from August, as well as dropping its free inclusion in mobile plans. In a bid to sweeten the deal ...

Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

Telstra, Optus and TPG Telecom could be charged $7.3 billion to use the radio waves that transmit phone calls, up to $2.3 ...

To keep up with the way customers are communicating through group messaging services such as Whatsapp and the new incoming emojis, Optus has set out to modernise phone calls. "We have the duty to ...

Australian telco Optus suffered another emergency call outage over the weekend, just over a week after a similar outage hit the carrier. The company is already being investigated for the September 19 ...

Optus customers across Queensland were unable to dial triple-0 from their home phones in another disaster for the embattled ...

MELBOURNE, Australia — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was linked ...

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...

SYDNEY, Nov 9 (Reuters) - Australia said on Thursday it would investigate an outage at telco Optus that cut off internet and phone connections to nearly half of its population, causing widespread ...

Optus is offering more data and up to $450 credit to entice new customers to upgrade their smartphone on the Optus network, while existing customers are also being offered credit for a trade-in.