Intercom, a customer relationship platform, has launched 20+ new features to deliver enterprise-grade efficiency to support teams, boost their performance and scale to conversational support.

Intercom, a customer communications platform, launched two new tools — Surveys and Switch — that focus on delivering better customer service. In addition, the company released a next-generation ...

SAN FRANCISCO--(BUSINESS WIRE)--Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced it has joined the Intercom App Partner Program to bring sales and ...

Intercom has a lot going for it. It is highly customizable and offers an impressive number of integrations. It just might be a bit expensive for some businesses. Why you can trust TechRadar We spend ...

Todd Pruzan, HBR: Welcome to the HBR Video Quick Take. I’m Todd Pruzan, Senior Editor for Research and Special Projects at Harvard Business Review. For customer service operations today, artificial ...

Intercom helps internet businesses communicate with their customers, personally, at scale. Co-founded by Eoghan McCabe, Des Traynor, Ciaran Lee, and David Barrett in 2011, Intercom has raised $66M in ...