Even the strongest brands can lose customers when the buying process becomes confusing, slow or unnecessarily complicated. From unclear next steps to impersonal systems and delayed follow-ups, ...

Minimizing digital friction and fostering digital dexterity in K–12 environments requires a concerted effort that involves training, integration between systems and single sign-on.

The retail industry is undergoing a significant transformation, moving from traditional, siloed channels to integrated and customer-centric models. Now, customers expect everything to work together ...

To increase conversions on your e-commerce site, you must consider the user experience. Driving website visitors to the checkout page is challenging enough, but additional complications can cause ...

Download this FREE special report to explore how colleges and universities can break through siloed systems, redundant processes and layers of bureaucratic red tape that weigh down so many ...

Matt is an associate editorial director and award-winning content creation leader. He is a regular contributor to the CDW Tech Magazines and frequently writes about data analytics, software, storage ...

What do you do when you feel like your entire life is friction? When everything is hard, heavy, and uphill? It would not help us to pretend that optimizing our morning routines will fix the world's ...

LAGOS – The Executive Secretary of the Tertiary Education Trust Fund TETFund, Mr Sonny Echono, has said to reduce friction between university managements and their Governing Councils, both sides must ...

Rapid changes in traditional workforce composition, a rise in alternate incomes, and reduced funding for social services are putting agencies in a squeeze as the systems and the people within them are ...